MEETING NOTICE ANNUAL MEETING HOST: Robert J. Gressler John Samayoa Speaker: Matt Kaufman, Vice President of Operations Q-Principle, Inc. With over 18 years of experience in the operational field of hospitality, Matt acquireda passion and understanding that service is not an obligation or job description. His role as a successful business owner and pioneer in modern leadership made hin a well-respected trendsette in today's wporld of hopitality. Subject: Q-Principle "The Evolution of Member Service" We are constantly searching for new opportunities to better assist and support you as your association in providing your hospitality business with current industry trends, critical information and ongoing education. Our mission is to serve you to the best of our abilities and that we protect this bridge of trust and care by valuing and supporting your club. Q-Principle Inc. has earned a national reputation within the field of our club industry with their innovative, effective and interactive learning workshops for associates and managers. The team of Q-Principle is highly specialized in the field of service and leadership development and offers a wide range of seminars, using "Blended Learning" as a tool to connect with the audience. We are excited to announce that Q-Principle is bringing their interactive seminar to New York City and share their vision and research with us on gaining the cutting edge in today's world of member service. PLACE: Racquet and Tennis Club 370 Park Avenue New York, NY 10022 Tel.: (212) 753-9700 Fax: (212) 980-7180 DATE: Wednesday, June 16, 2010 TIME: 4:30 - Arrival 5:00 - Meeting 5:30 - Education Dinner to Follow * This is our Annual Meeting and as such there will be no charge for guests. Please join us on this special evening. Spouses are especially welcome! ------------------------------------------------------- Wednesday, June 16, 2010 CMCNY Response Form Respond to: Robert J. Gressler Racquet and Tennis Club _____I plan to attend the Meeting only _____I plan to attend the Meeting and Dinner _____I plan to have______guests(s) NAME______________________________ CLUB______________________________